Check the "Size Chart" button on each product page—fits are based on US standards.

Material details are in the "descriptions" section of every product.

Most items ship within 2 days; out-of-stock items are marked "Pre-order".

Toddler-specific sizes (12M-24M) are labeled "Toddler" in product names.

Yes—most pet items are machine-washable (cold water, gentle cycle).

COD is available in all US states and Canada.

Yes—delivery drivers accept cash or major credit cards (Visa, Mastercard).

Drivers carry small change (up to $20); please prepare exact amounts if possible.

You’ll get an email confirmation within 1 hour of ordering.

The driver will re-deliver once (free); unclaimed orders are canceled.

Only name, delivery address, phone number, and email (for updates).

No—your data is used only for order processing and delivery.

We delete your data 6 months after your order is completed.

Drivers use encrypted card readers—no card data is stored by us.

Yes—email Kimberly86470@gmail.com with your order ID to request deletion.

Yes—if items are unused, unwashed, and returned within 30 days of delivery.

Email support with your order ID + photos of the item—we’ll send a return label.

Refunds are processed within 5-7 days after we receive the returned item.

Cash payments = cash refund; card payments = money back to your card.

No—we provide free return labels for eligible refund requests.